From 5pm on Friday 20 March until further notice and to protect the health and well-being of all our employees and their families following the COVID-19 pandemic, Bolton Wanderers Football Club has announced that the below measures will come into operation after receiving the developing guidance issued by the Government and the EFL.
Club staff will undertake their duties from home where possible.
The club will strictly limit access to the University of Bolton Stadium and the Eddie Davies Training Ground to essential personnel only.
We will constantly review these procedures and will inform our supporters when relevant to do so.
During this period, if supporters wish to get in touch with the club, they can do so via the following key email addresses:
Ticketing
Bolton Central will not be open to the public during this period. However, staff will be responding to emails and general enquiries relating to ticketing and retail.
For all ticketing enquiries please email ticketsales@bwfc.co.uk.
Commercial and Hospitality
If customers have any questions relating to our commercial and hospitality operations, please contact our Sales Team by emailing sales@bwfc.co.uk
Media
For all media enquiries please email media@bwfc.co.uk
Bolton Wanderers Community Trust
Bolton Wanderers Community Trust has postponed all sessions and delivery of their community programmes, following Government, Premier League and EFL Trust guidelines. The Community Trust office will be closed from Friday until further notice, with staff working remotely from home.
The charity has been putting in place special measures to provide additional support for their participants that are most at risk, which includes maintaining regular contact with individuals through phone, messages, online platforms and dealing with any individual needs and requests.
For any queries relating to Bolton Wanderers Community Trust, please email enquiries@bwct.org.uk
Bolton Wanderers Lotteries
The Club’s lotteries will be operating and the draws will continue to be made on Fridays for the foreseeable future.
The Lotteries Department will continue to operate on reduced hours.
Lottery Office – Opening Times
Thursdays: 9am – 3pm
Friday: 9am – 1pm
Lottery Agents will be notified directly with further information.
Bolton Whites Hotel
The Hotel continues to take room reservations which can be booked by clicking here. However, please read this statement for further information.
Sharon Brittan, Chairman of Bolton Wanderers, said: “We are in unprecedented and challenging times, but the health and well-being of all our staff and supporters is at the forefront of our minds.
“We have therefore decided to take sensible precautions to protect their welfare by making some alterations to our usual working practices.
“Where it is possible, our colleagues will be working from home in order to protect them and their families’ well-being.
“Whilst looking after ourselves and our loved ones, I would urge us all to keep an eye out for our neighbours, especially those in our community who are the most at risk.
“We must always heed the advice given to us by experts as we all have a very important role to play in minimising the spread of COVID-19.
“What matters now, above all else, is civility, common sense and community spirit.
“On behalf of everybody at Bolton Wanderers, I would like to send you our best wishes. Stay safe and follow the latest advice issued by Public Health England.”
For health information and advice, please visit the NHS website, while the Government's guidelines can be found here.